Ember Month Fraud

Watch Out For “Ember” Frauds!

The last of the ‘Ember months’ is here and scammers are on the prowl. Don’t be a victim of their scheme.

Here are a few pointers to keep you safe this festive season:

  • Never, for any reason, share sensitive personal information, such as card PIN, OTPs and passwords with anyone via calls, SMS, Email, etc.
  • Be careful about offers that seem too good to be true.
  • Shop only on sites with secure connections. Look out for the padlock icon or  ” https” on web browser address bar.
  • Beware of fraudulent offers or giveaways allegedly by FCMB. Details of all FCMB promos and giveaways are shown on our social pages.
  • Avoid using ATMs late at night or in isolated areas.
  • Stay alert while transacting at the ATM. Be wary of fraudsters posing as helpers.
  • Block lost or stolen cards immediately.

Contact our customer service at frauddesk@fcmb.com or call 0700 329 0000 if you notice any fraudulent activity this ember season!

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